Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Friendly staff
Limited breakfast options
Room heating could be improved
8.2/10
Great
Rooms
8.3
Location
9.0
Service
8.8
Dining
7.2
Guest reviews
8.2/10
based on 6 reviews
8.4
8.4/10 based on 1068 reviews
Nick
United Kingdom,
October
2023
9.0/10
I had an amazing time at this hotel! The location was perfect, right by the sea and surrounded by entertainment options. The rooms were kept very clean with beautiful garden views. The service was outstanding, with the staff going above and beyond to make my stay memorable. However, the dining experience could use some improvement, particularly in terms of breakfast choices.
Rooms
9.0
My room was kept very clean and had a lovely garden view with a balcony and heating.
Service
9.0
The service here was top-notch, from the friendly waiters to the attentive cleaning staff. Special shoutout to Naffot and Boubakri Ramzi for their exceptional service!
Location
10.0
The hotel's location couldn't be better; it's right by the sea and offers easy access to the Palms center and various entertainment options.
Dining
8.0
I enjoyed a delightful dining experience at 6:45 am with delicious smoked fish, although more variety in the breakfast menu would have been appreciated.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable stay.
Great location
Limited breakfast options
Paul
United Kingdom,
October
2023
8.6/10
The hotel offers an amazing location, right on the beach and with access to private beach facilities. The rooms are exceptionally clean and feature incredibly comfortable beds. The staff goes above and beyond in service, with a few minor exceptions. The dining experience is top-notch with early morning options available. Though slightly pricier, the value for the location is undeniable.
Rooms
9.0
The rooms were spotless, and the beds were incredibly comfortable. Plus, having a jacuzzi adds a touch of luxury.
Service
8.0
The staff, from cleaners to waiters, are generally exceptional. Most are welcoming and attentive.
Location
9.0
The hotel's position on the beach and access to golden sand make it an ideal spot. Plus, being close to a private beach adds exclusivity.
Dining
8.0
The dining experience was enjoyable, especially with the option for an early morning pancake platter.
Facilities
9.0
The hotel's facilities offer everything you could need for a relaxing stay, including a small nightclub for late-night entertainment.
Diana
United Kingdom,
August
2023
8.4/10
I had a wonderful stay at this hotel! The rooms were cleaned daily, and the beds were incredibly comfortable. The location on a private beach was perfect, although the nearby Harbour was a bit busy. The dining experience was pleasant, with an early morning fruit preserve treat. Overall, a great value for the money.
Rooms
9.0
The rooms were cleaned everyday with fresh towels supplied and featured walk-in showers, plus the most comfortable beds I've ever slept in.
Service
9.0
The waiters, especially Naffot and Boubakri Ramzi, were exceptional and couldn't do enough for the guests.
Location
8.0
The hotel is perfectly situated on a private beach, offering a serene atmosphere. Just be aware of the nearby busy Harbour.
Dining
7.0
I enjoyed a nice fruit preserve treat at 6:45 am, adding a lovely touch to the dining experience.
Facilities
9.0
The hotel provides great amenities and services, making the stay convenient and enjoyable.
Lucy
United Kingdom,
July
2023
7.4/10
The hotel is perfectly situated by the sea, offering a private beach experience and convenient access to local eateries. The rooms, while cozy with a kingsized bed and walk-in shower, lack spacious suitcase storage. The service, aside from one exception, is exceptional from the friendly cleaners to the accommodating managers. The location is ideal for a relaxing sun break, right in the heart of Sousse. Dining options are limited but satisfactory for early risers looking for a simple meal. Overall, a good value for money stay with a couple of minor drawbacks.
Rooms
7.0
The rooms are cozy with a kingsized bed and walk-in shower.
Service
9.0
The service is outstanding, with the exception of one staff member.
Location
8.0
The hotel is perfectly located by the sea, offering a private beach experience and close proximity to local attractions.
Dining
6.0
Dining options are limited but suitable for early meals.
Facilities
7.0
The hotel offers an enjoyable private beach experience and basic amenities.
Friendly Staff
Limited Dining
Jack
United Kingdom,
June
2023
8.2/10
I had a wonderful stay at the hotel, with friendly staff and clean rooms. The private beach location was perfect, although shopping options were limited. The dining experience was satisfactory. Overall, a pleasant stay with good value for money.
Rooms
8.0
The rooms were well maintained and clean, with daily cleaning and fresh towels provided.
Service
9.0
The staff, especially Naffot and Boubakri Ramzi, were amazing and welcoming. Their service was exceptional, although there was one staff member who was not as good.
Location
9.0
The hotel is located perfectly at a private beach, offering a relaxing atmosphere. However, the shopping options in the immediate area were limited.
Dining
7.0
The dining experience was decent with good service at 6:45am. The pizza was enjoyable, but more variety in the menu would have been nice.
Facilities
8.0
The facilities were good overall, with access to the private beach and other amenities. Some areas could be improved, but the overall value for money was good.
Alfred
United Kingdom,
May
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were immaculate and comfortable, with the added bonus of a spacious balcony. The friendly staff, particularly Naffot and Boubakri Ramzi, truly made my experience special. The location by the sea was perfect, offering a private beach right at my doorstep. Unfortunately, the dining options were limited, but overall, I had a fantastic time.
Rooms
8.0
The room with the king-sized bed was kept very clean, although it lacked additional storage space for suitcases.
Service
9.0
However, Mr Abdelfatah's management in the restaurant was disappointing.
Location
10.0
The hotel's location by the sea was breathtaking, especially with access to a private beach. I felt excited to explore the area and enjoyed the serene atmosphere.
Dining
7.0
The dining experience, although starting early at 6:45am, had some drawbacks like raw fish dishes. The variety was not as diverse as I had hoped.
Facilities
9.0
The hotel's facilities were top-notch, catering to all my needs during my stay.
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